Privacy Policy

Privacy Policy

PharmSol is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the General Data Protection Regulation (GDPR). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the General Data Protection Regulation (GDPR) may be obtained from www.eugdpr.org


What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers. This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website www.pharm-sol.com, from our company’s social media pages and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.


Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:
•Third parties where you consent to the use or disclosure; and
•Where required or authorised by law.


Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 10 years. This is consistent with the National Archives Act of UAE, 1968.


Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing through email (info@pharm-sol.com)

PharmSol will not charge any fee for your access request. In order to protect your Personal Information we may require identification from you before releasing the requested information.


Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.


Policy Updates

This Policy may change from time to time and is available on our website.


Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

PharmSol: P.O. BOX 261176, Dubai, U.A.E

info@pharm-sol.com

+971 4 439 1790